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Terms & Conditions

OVERVIEW

Welcome to Deguê D’Or™  By accessing our website, purchasing from us, or using our services, you agree to the following Terms & Conditions. Please read them carefully before placing an order or using our site.

  1. Product Information
    Deguê D’Or™ offers perishable, refrigerated food products made with high-quality ingredients. We strive for accuracy in product descriptions, pricing, and availability, but we reserve the right to update information at any time without prior notice.

  2. Ordering & Payment
    Payment is due at checkout for all online orders.
    We accept major payment methods provided at checkout.
    We reserve the right to refuse or cancel orders for reasons including suspected fraud, incorrect information, or delivery issues.

  3. Shipping & Delivery
    To ensure product quality, Deguê D’Or ships orders Monday–Wednesday only.
    Once shipped, customers will receive tracking information.
    Customer Responsibility
    You are responsible for:
    Providing accurate shipping details
    Receiving your package promptly
    Refrigerating products immediately upon delivery
    Once a package is confirmed delivered by the carrier, responsibility transfers to the customer.
    We are not responsible for spoilage or loss due to:
    Incorrect delivery address
    Failure to refrigerate promptly
    Delayed pickup from delivery location
    Carrier delays outside our control

  4. Perishable Goods Policy
    Due to the nature of our fresh products:
    All sales are final. No returns or exchanges.
    If your order arrives damaged, spoiled, or incorrect, contact us within 24 hours of delivery with photos of:
    Product(s)
    Packaging
    Shipping label
    We will review and may issue a replacement or store credit at our discretion.

  5.  Storage & Handling
    Products must be refrigerated upon arrival.
    Failure to refrigerate may result in spoilage.
    We are not responsible for products damaged due to improper storage or handling.

  6. Allergens & Dietary Information
    Our products contain milk.
    Please review ingredient information before consuming.
    We are not responsible for adverse reactions due to allergies or sensitivities.

  7. Website Use By using this site, you agree not to:
    Reverse-engineer, copy, or misuse content, trademarks, or branding
    Attempt to disrupt website functionality
    Use the site for unlawful purposes
    All website content, photos, branding, and intellectual property are owned by Deguê D’Or™ and protected by law.

  8. Intellectual Property
    All recipes, branding, logos, packaging, product names, text, and visuals are proprietary.
    Unauthorized use or reproduction is prohibited.

  9. Limitation of Liability
    To the fullest extent permitted by law, Deguê D’Or™ is not liable for:
    Shipping delays or damage after carrier pickup
    Customer failure to refrigerate items
    Customer negligence or incorrect information
    Allergic reactions Loss or damages arising from site use or product consumption

  10. Privacy We respect your privacy and do not sell personal information.
    Customer data is used only for order fulfillment, communication, and marketing (if you opt in).
    For more information, please see our Privacy Policy.

  11. Updates to These Terms
    We may modify these Terms & Conditions at any time.
    Continued use of our website constitutes acceptance of updated terms.

  12. Contact Us
    For questions or concerns, contact:
    Phone: 714-217-9371
    📍 Based in Texas, USA
    Notice at Checkout
    By placing an order, you acknowledge that Deguê D’Or™ is a perishable refrigerated product and agree to our perishable goods policy and Terms & Conditions

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